At Jemmo.shop, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase through our online store. By using our services, you consent to the collection and use of your data as described in this policy.
1. Information We Collect
When you visit Jemmo.shop or make a purchase, we collect various types of information to provide you with the best possible service and enhance your experience. The types of information we collect include:
Personal Information:
We collect personal information when you make a purchase or interact with our website. This may include:
- Name: First and last name
- Email Address: Used for order confirmation, updates, and communication
- Phone Number: For shipping and customer service purposes
- Billing and Shipping Address: To process payments and deliver goods
- Payment Information: Credit card details or other payment method details (processed through secure payment gateways)
Usage Data:
We may collect certain technical data when you visit our website, including:
- IP Address: The address of your device when accessing the website
- Browser Type and Version: The browser you are using to visit our site
- Device Information: Type of device (desktop, mobile, tablet) and operating system
- Referring URL: The website or source you came from before visiting our site
- Pages Visited: Information about which pages you accessed on our website
- Time Spent on Pages: How long you spent on each page of our website
- Cookies: Data stored on your device to track website interactions and preferences
2. How We Use Your Information
Jemmo.shop uses the collected data for various purposes, including:
- Order Processing: To process and fulfill your orders, including billing and shipping
- Customer Support: To respond to inquiries, resolve issues, and provide customer service
- Website Improvement: To analyze usage trends and improve the user experience
- Marketing Communications: To send promotional emails or notifications about new products, services, or offers (with your consent)
- Security: To ensure the security of our website, prevent fraud, and protect your information
- Legal Compliance: To comply with applicable laws and regulations
3. How We Protect Your Data
We are committed to ensuring the security of your personal information. To prevent unauthorized access, disclosure, alteration, or destruction of your data, we implement industry-standard security measures, including:
- Encryption: We use SSL encryption to protect your sensitive data during transmission
- Secure Payment Gateways: All payment transactions are processed through secure third-party payment gateways
- Access Controls: We limit access to your personal data to authorized personnel only
Despite these measures, please be aware that no method of electronic transmission or storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
4. Sharing Your Information
Jemmo.shop does not sell, rent, or trade your personal data to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your data with third-party companies that provide services on our behalf, such as payment processors, shipping partners, and email marketing platforms. These service providers are obligated to protect your information and use it only for the services they provide.
- Legal Requirements: We may disclose your personal data if required by law or in response to a legal request (such as a court order or government investigation).
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you if your personal data is transferred to a new entity.
5. Cookies and Tracking Technologies
Jemmo.shop uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:
- Remember your preferences and settings
- Track your activity on our website to improve functionality and user experience
- Analyze website traffic and trends
You can control how cookies are used on your device by adjusting your browser settings. However, please note that disabling cookies may affect your ability to use some features of our website.
6. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal data. These rights may include:
- Access: You can request a copy of the personal data we hold about you
- Correction: You can request corrections to any inaccurate or incomplete data
- Deletion: You can request that we delete your personal data, subject to legal and contractual obligations
- Restriction: You can request restrictions on how we process your personal data
- Portability: You can request a copy of your data in a commonly used format for transfer to another service
- Objection: You can object to certain processing activities, including marketing communications
To exercise these rights, please contact us using the information provided below.
7. Third-Party Links
Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites before providing them with any personal data.
8. Children’s Privacy
Jemmo.shop does not knowingly collect personal information from individuals under the age of 13. If we become aware that we have inadvertently collected personal data from a child under the age of 13, we will take steps to delete that information as soon as possible.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will post the updated policy on this page and update the “Last Updated” date at the top. We encourage you to review this policy periodically for any updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Email: contact@jemmo.shop